This hotel is touted as the best hotel in Alor Setar, the capital city of Kedah, a state in peninsular Malaysia, located at the north of Kuala Lumpur, about an hour flight journey away from the same.
Surely, in a small and quite town, a hotel which is managed by a well known hotel management (in this instance Holiday Villa Hotels & Resorts which manages hotels & resorts in 10 countries around the world) the said statement should have its merits ..or is it so?
General views of the room...
the Standard Room is spacious with wood flooring dominating the main area of the room. Colour theme is mainly brown-earthy colour which was reflected by the flooring, furniture and furnishes of the room. I was lucky to be allocated a room with a direct view of the city's main street and overlooking the rows of shop underneath.
Obviously the bed and furniture are in need of replacement as apparently they were of products of yesteryear and the mattress would creak when sat on.The TV is flat-screen but not an LCD TV. Each room is provided with personal iron and ironing board. This is very convenient for business travelers as not to share iron with the whole occupant of the hotel to attend tomorrow's meetings or work commitments.
the bathroom view...
the bathroom is similarly spacious and beautifully marbled. Amenities provided are standard. The flushing system in my room had obviously been repaired-not in a proper way obviously as you have to really push the button hard before it flushes.
views outside the window...
my stay came with a complimentary buffet breakfast. it was a minimal affair with limited choices of foods and drinks. The usual offering in most hotels, Nasi Lemak was nonexistence.
My stay in Holiday Villa was comfortable, period. It doesnt offer you any luxury to be shouted out or any outstanding service and offerings to be raved about. The winning point of the hotel is its central location. I must add that the service of the personnel were lackluster and it is the department which needed the most upgrade. One example was that my request for a box of facial tissue was only attended to almost one hour after requests were made. Mind you i have to request 2 times for a box of facial tissue....
Until a new hotel or another hotel can offer better services and facilities is established in Alor Setar, Holiday Villa Alor Setar can sit on its laurel and continue to offer the services at current standard, which is mediocre at best. Needless to say that im that the same will not be long. Kay 2011.
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